Why do I need to update my software?
We release new versions throughout the year as we incorporate user feedback, add new features and update our products. We recommend that everyone upgrade to the latest version.
When in doubt, download and install the current version available on the Red Mercury website.
How do I find out what version I currently have installed on my computer?
From within the software application:
- Click the Menu icon at the bottom of the toolbar
- Select the about menu item
- Your current version number will be listed in this About dialog box
How do I find out what version I currently have installed on my Palm handheld?
There are two ways to check what version you currently have installed.
From within the software application:
- Tap the Menu icon in the graffiti area
- Select the about menu listed across the top of the screen
- Select the about option
- The version number will be listed toward the bottom of this screen
From the Home/Application Launcher screen:
- Tap the Home icon in the graffiti area
- Tap the Menu icon in the graffiti area
- Select info from the drop down App menu at the top of the screen
- Select the version view by tapping on the version button at the bottom of the screen
- The version number will be listed next to the application name
What version should I have?
The current version numbers are listed on the file download page of the Red Mercury website for each product.
How do I update my software on my computer?
Download the current version available from the Red Mercury website and install it directly over the version you already have installed.
You can use the check for updates feature from within the game to check to see if there is a newer version to install. Click the menu button in the toolbar and select check for updates.
All your statistics and registration information should remain intact when you install the new version.
How do I update my software on my Palm handheld?
Download the current version from the Red Mercury website and install it directly over your old version. Installing a .prc file is usually as simple as double-clicking it on your desktop computer. If that doesn't work, start the Palm Install Tool or Palm Quick Install on your desktop computer, and drag-and-drop the .prc file to the Palm Install Tool. Then HotSync your handheld, and the new version will be installed.
All your statistics and registration information should remain intact when you install the new version.
Are software updates free?
Red Mercury software updates are free to registered users. There is no charge to download the latest available versions. If you need a new UnlockCode, visit the UnlockCode Wizard to get a new UnlockCode.
How do I get a new UnlockCode?
It is easy to get a new UnlockCode. Registered users can submit a request using the UnlockCode Wizard. Your UnlockCode will be sent to you automatically via email.
If you are not yet a registered user and would like to purchase an UnlockCode, you can purchase a 14-digit UnlockCode from the Red Mercury store.